Ø Must be able to stoop, bend, reach, kneel, twist and grip items PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS: *Not required at time of hire may be learned in probationary period agreed upon at time of hire Ø *Knowledge of Harrah's employment policies Ø *Must be able to clean a standard vacant room in 30 minutes or less Ø Ability to handle multiple priorities in a fast-paced environment Ø Self-starter must work without close supervision Ø Excellent oral and written communication skills Ø Must be willing to work with other employees to fulfill occupancy needs Ø Friendly, upbeat, outgoing personality is an essential requirement Ø Able to work with cleaning chemicals without allergic reaction Ø Must be able to operate an I-Touch handheld device

Ø Must demonstrate the following essential knowledge and skills: Ø High school diploma or equivalent preferred Ø Adhere to regulatory, departmental and company policies/procedures in an ethical manner Ø Delight our guests with outstanding resort level service Ø Report and take lost and found items to Housekeeping Clerks office and fill out proper paper work

Ø Work cooperatively with other employees Ø Properly use the REX system to obtain and track your room assignments and progress Ø Enter proper code via REX to update room status Ø Clean and maintain his/her work station, including but not limited to, stocking workstation with sheets, pillowcases, towels, and all amenities Ø Ensure cart and cleaning supplies are neat in appearance and moved to the side of the hallway to allow ease of guest access to hallways and rooms Ø Assure that every room is set up according to standards Ø Clean and sanitize tub, shower, sink area and commode Ø Check shower curtains and change accordingly Ø Sanitize ice bucket, lid, tray, ice tong and all items on dry bar area Ø Clean windows, window sills, pictures and mirrors Ø Make beds according to company standards, changing out all linen in vacant rooms Ø Supply room with all amenities and linens Ø Remove used linens and terry from room and transport to landing and empty in chute JOB ESSENTIAL DUTIES AND RESPONSIBILITIES: Duties must be performed in a timely, thorough manner while maintaining the Harrah’s Standards of Operation. The room attendant is responsible for maintaining the overall cleanliness of the guestrooms in the Hotel. REPORTS TO: Housekeeping Shift Supervisor Harrah’s Cherokee Casino Resort Position Description

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